Meet The Holistic Care Team

Concierge Wellness

Sharvelle Daniels

Sharvelle Daniels

Concierge Wellness Manager

Sharvelle blends lived experience with professional training as a NASM Certified Personal Trainer and Nutrition Coach. Her approach is rooted in empathy, offering personalized, results-driven support that reflects real-world understanding.
Having navigated insurance denials, surgical fears, and recovery herself, she knows what it takes to fight for care and rebuild confidence. Sharvelle uses that experience to empower others—helping every patient feel seen, supported, and capable of lasting success.

Fernanda Longo

Fernanda Longo

Concierge Wellness Coordinator

Fernanda is a people-first professional with a passion for helping others feel supported, understood, and confident as they work toward their goals. With a strong background in customer service and patient care, she’s known for her warm connections, dependable support, and positive, can-do attitude—even in fast-paced environments.
What drives Fernanda most is being part of someone’s journey. She finds joy in guiding patients through important moments, offering encouragement, and celebrating milestones. For her, it’s not just about getting things done—it’s about making people feel truly cared for and creating meaningful, lasting experiences.

Caroline Araujo

Caroline Araujo

Concierge Wellness Scheduler

Caroline supports the client journey by managing scheduling logistics with care and clarity.
From coordinating wellness coaching calls to ensuring timely follow-ups, she plays a central role in helping clients navigate their recovery experience with ease. Her customer service experience and organizational skills make her a reliable and trusted touchpoint for all scheduling needs. Caroline’s calm demeanor and attentiveness help clients feel seen and supported every step of the way.

Leticia Alves

Leticia Alves

Client Success Manager

Leticia is the bridge between our clients and the care they receive. With a background in client relations and community engagement, she ensures that every client feels supported and heard from day one. Her empathetic communication style and attention to detail help guide clients through their programs with confidence. Leticia is especially skilled at identifying barriers to success and quickly implementing solutions to keep clients on track. Whether it’s a check-in call, scheduling assistance, or offering encouragement, Leticia creates a sense of belonging that is central to our mission.

Tatiana Tavera

Tatiana Tavera

Concierge Wellness Coordinator & Medical Clearance Specialist

Tatiana handles the coordination of medical clearance processes and concierge support, helping clients stay informed and prepared for their procedures. She ensures all documentation, appointments, and clinical requirements are completed with accuracy and speed.
Tatiana’s knowledge of healthcare logistics and her caring, no-stress approach help clients feel confident as they move toward surgery. Her behind-the-scenes coordination is vital to creating a seamless and supportive pre-op experience.

Mental Health

Fruzsina Varga, BCMC

Fruzsina Varga, BCMC

Mental Health Lead Coach

Fruzsina is a Transformational Breakthrough Coach and Trainer in NLP, Time Line Therapy®️, Hypnotherapy and specializes in Neuro-Counseling, Quantum Healing, Integrative Personal Development, Mindfulness and Spirituality.
I’m Fruzsina, a Licensed Clinical Mental Health Associate and I specialize in neuroscience-based counseling and bring a heart-centered, trauma-informed approach to helping people feel more like themselves again.
With certifications in NLP, Timeline Therapy®️, and Hypnotherapy, I combine mindfulness and practical tools to support clients through emotional blocks, mindset shifts, and personal breakthroughs. My goal is always to meet you where you are, with care, clarity, and strategies that truly work.

Corby Jackson, LCPC

Corby Jackson, LCPC

Mental Health Coach

Corby Jackson is a licensed clinical mental health therapist practicing in Texas, Illinois, and Utah, specializing in supporting individuals before and after bariatric and plastic surgery. Having personally lost over 400 pounds following gastric bypass surgery, Corby brings deep empathy and insight to his work, helping clients navigate the emotional and psychological aspects of transformation, including identity shifts, body image, and trauma.
He uses Acceptance and Commitment Therapy (ACT), Cognitive Behavioral Therapy (CBT), and existential approaches to build resilience and self-compassion, and supports clients facing challenges such as food addiction and intimacy issues after surgery. Through individual and group sessions—including dedicated spaces for men—Corby creates a safe, supportive environment where clients can address their struggles and begin healing.

Erika Villanueva

Erika Villanueva

Mental Health Coach

As a first-generation mental health coach fluent in English and Spanish, Erika brings cultural awareness, empathy, and a deep commitment to trauma-informed, patient-centered care. With a background in psychology and experience working with diverse populations, Erika strives to create a safe and supportive space where individuals feel heard and understood on a fundamental level. Not only does she walk alongside her patients, but she also empowers them to be their own advocates and prioritize their mental well-being.
Currently pursuing her master 's in clinical mental health counseling, she believes in meeting people where they are and providing guidance that fosters resilience, healing, and meaningful change.

Nutrition & Fitness

Melanie Crum, RD

Melanie Crum, RD

Nutrition Lead Coach

Melanie Crum serves as the Lead Nutrition Coach at POP Recovery Systems, providing personalized nutrition care for bariatric and plastic surgery patients. With a clinical background spanning nutrition management for all ages — from NICU to geriatric care — Melanie focuses on evidence-based strategies, quality improvement, and enhancing patient satisfaction.
Melanie blends her clinical expertise with compassionate coaching to help clients make sustainable lifestyle changes that support healing and long-term success. She collaborates closely with the care team to deliver customized nutrition plans that align with each patient’s surgical timeline, health needs, and goals. Her guidance empowers patients through both pre-op preparation and post-op recovery, fostering confidence and care at every step.

Lina Azzu, MS, RD

Lina Azzu, MS, RD

Nutrition Coach

Lina, a Registered Dietitian with a Master’s in Nutrition and Dietetics, combines empathy with expertise to provide tailored, evidence-based nutrition therapy.
Specializing in diverse health conditions, she empowers patients to take charge of their health through personalized, patient-centered care, guiding them toward sustainable improvements and a proactive approach to wellness.

Telesha Pretlow, NSAM

Telesha Pretlow, NSAM

Nutrition & Fitness Coach

Telesha is a NASM-certified personal trainer, Behavior Change Specialist, Fitness Nutrition Specialist, and Certified Health and Life Coach dedicated to empowering others on their wellness journey.
“ I 'm passionate about fitness and nutrition and take a personalized, holistic approach to help clients reach their goals. My strength is truly connecting with people, understanding their challenges and supporting them through mindset, movement, and nutrition to build lasting habits and real transformation.”

Nikolett Demeter, M.D.

Nikolett Demeter, M.D.

Nutrition & Fitness Coach

Nikolett is a dedicated Medical Doctor, Nutritionist, and NCCPT-ISSA Certified Personal Trainer with a passion for promoting health and wellness. With experience working with diverse clients—from those managing specific health conditions to individuals focused on weight management— Nikolett takes a proactive and dynamic approach to healthcare.
"I’m a strong believer in teamwork and continuous learning, always striving to stay at the forefront of my field so I can provide the best service possible. Driven by my deep commitment to helping others, I aim to inspire positive lifestyle changes and improve lives through personalized care and guidance."

Jaclyn Da Silva, NASM

Jaclyn Da Silva, NASM

Nutrition & Fitness Coach

Jaclyn has over 10 years of experience in the industry as a qualified Biokineticist. She is also a NASM Certified Personal Trainer, NASM Nutrition and Precision Nutrition Coach.
Jaclyn is a dedicated Nutrition and Fitness Coach with a passion for helping individuals achieve their best selves. With a keen interest in nutrition, a love for movement, and a strong commitment to the well-being of others, Jaclyn empowers individuals to discover the version of themselves that resonates with them, and their goals. As a teacher, motivator, and constant source of encouragement, Jaclyn walks alongside each individual, offering support, guidance, and empowerment every step of the way on their wellness journey.

Patient Experience

Reagan Yenewine

Reagan Yenewine

Patient Experience Coordinator

Reagan is a central figure in our patient engagement strategy. From onboarding new clients to checking in throughout their recovery, she ensures every individual receives personalized, responsive support.
Reagan excels at building trust through transparency, listening, and clear communication. She advocates for each client’s needs, coordinating services and connecting them with the right team members at the right time. Her work is key to creating a consistent, high-touch experience for every client.

Sydney Brott

Sydney Brott

Concierge Wellness Coordinator

As a Concierge Wellness Coordinator, Sydney brings empathy, organization, and personalized care to every client interaction.
She serves as a dedicated point of contact for patients navigating their surgical journeys-ensuring they feel supported, informed, and empowered every step of the way.

Vanessa Romero

Vanessa Romero

Wound Recovery Coordinator

Hi, I’m Vanessa! I’m a nurse and recovery wound coach with 8 years of experience in plastic and reconstructive surgery.
I specialize in complex wound care and love helping patients heal safely while preventing complications along the way.
My favorite part of this work is building real connections with patients, making them feel seen, supported, and confident throughout recovery. I’m all about education, encouragement, and giving you the tools to heal well.
Outside of work, I’m passionate about God, singing, and staying active at the gym. I believe healing is both physical and emotional, and I’m here to walk with you through every step of the journey.

Ava Gaskill

Ava Gaskill

Appointment Setter

Ava brings strong expertise in customer service, scheduling, and adaptable support to the recovery and healthcare space. As a Concierge Scheduler, she ensures clients receive seamless, timely, and compassionate care coordination. Ava’s role combines precise scheduling with responsive assistance, creating an organized and reassuring experience for both clients and team members.
With a background in customer service, Ava thrives on solving problems quickly and maintaining clear communication. She approaches every task with empathy and professionalism, aligning her work with POP’s mission of compassion, empowerment, and accessible recovery support.

See our results in the wild

@shimchingmd

© Shim Ching MD. All Rights Reserved. Web Design & Internet Marketing by Studio III.

Terms & Conditions Privacy Policy

Contact Us